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Terms and Conditions

Welcome to Osona Yarns. By shopping with us or using our website, you agree to the following terms.

1. Product availability

We do our best to keep all items in stock, but availability may vary. We reserve the right to limit quantities or discontinue products at any time.

2. Pricing

All prices are listed in Kenyan shillings (KSh) and may change without notice. Final pricing includes applicable taxes.

3. Orders

We reserve the right to cancel or refuse any order if fraud, error or inventory issues are suspected. Customers will be notified and refunded accordingly.

4. Classes and workshops

Bookings for classes are only confirmed after payment. Fees are non-refundable if cancelled within 48 hours of the event. Osona Yarns reserves the right to reschedule sessions.

5. Intellectual property

All content on our website and social platforms, including images, logos, designs and copy, belongs to Osona Yarns and may not be used without permission.

6. Limitation of liability

Osona Yarns is not liable for any indirect damages arising from the use of our products, website or services.

7. Contact

Questions about these terms or about an order? Call or WhatsApp +254 792 103 432, or email info@osonayarns.com.